Frequently Asked Questions

Learn more about strengthening and using the Gynie device in our Gynie-Pedia/Education section.

General

What does a strong PC muscle look like?

                   

Within our core is the PC (PuboCoccygeus) Muscle – essential to achieving full body fitness, this muscle​ acts as a sling to hold pelvic organs​ in place. The PC Muscle is one of the most versatile​ muscles in our entire body.

What makes Gynie different than other kegel training devices?

Gynie has a unique, patented system for training the PC muscle. It is the only device on the market that uses eccentric and concentric movement to train your muscle. Think of it like a bi-cep curl. Both raising and lifting the weight is beneficial in building strength. Gynie also has three different levels to accommodate each individual’s starting ability and progression. This is often referred to as Kegel training, pelvic floor training, or vaginal exercise. Gynie is a Class II FDA registered Medical Device.

Why use Gynie instead of regular kegels workouts?
Since the PC muscle is internal it is difficult to know exactly how to isolate and build it. The goal is to squeeze and draw the muscle upward, on the inside. Often women end up tightening the abdominals and the glut muscles as well or instead. This is ineffective in toning the PC muscle. Studies show that approximately 3 out of 4 women do kegels incorrectly and ineffectively. With Gynie, you can’t go wrong. Gynie was designed to specifically isolate the PC muscle and develop it, using both eccentric and concentric motion for ultimate inner strength. Gynie is the fastest way to strengthen your PC muscle.
What is Gynie made out of?
Gynie is made from high quality, FDA recognized, medical grade silicone. It is safe for use and easy to clean with mild soap and water. Gynie is a Class II FDA registered Medical Device.
Can I share Gynie with a friend?
No, Gynie is a personal device and should be used by one person only to keep it hygienically safe. To receive a discount code to purchase a second device (or one for your friend), email us at buy@gynie.com.
Is Gynie safe to use during pregnancy?

Every pregnancy and woman is unique, make sure to consult your qualified medical professional before use. We recommend waiting 6 weeks after birth to resume use of your Gynie and do so slowly. Having a strong PC muscle is of very high importance during pregnancy and labour, consult with your personal ObGyn or midwife before using Gynie when pregnant. Gynie is a Class II FDA registered Medical Device.

Can I use Gynie with an IUD or other contraceptives?
Yes, Gynie is safe to use with contraceptives like an IUD. Both Gynie Basic and Gynie Advanced are made of FDA recognized material, with no exposed parts. Gynie Advanced has a bluetooth sensor that is placed in the handheld handle part which never enters into the body. Gynie is the only Bluetooth connective device on the market that has the bluetooth sensor placed outside of the body at all times, making Gynie the safest product on the market.
If I have a pelvic condition, prolapse, pelvic pain, urinary incontinence, can I use the Gynie?
If you have a pelvic condition we recommend you consult your qualified medical professional before using Gynie. In some cases strengthening the PC muscle can help tremendously, but all woman are unique so if you have any health concerns we recommend consulting with your health provider first. Gynie does not make any medical claims to cure or treat any diseases or dysfunctions. Gynie is a Class II FDA registered Medical Device. 
What is your return policy?

Gynie is an intimate product so we cannot accept returns. If you are having difficulty connecting Gynie Advanced with the app please get in touch with our customer service. We will be happy to help! If you receive a broken package we will exchange it. Please see our return policy here.

Is my information kept confidential?
Yes, your information is confidential, including all payment and credit card information. We do not share your personal details with anyone, including third parties. For more information, please read our Privacy Policy.
When will I receive Gynie after ordering?

Gynie ships from our warehouse within 1-2 business days. Delivery dates can vary depending on which country and state your order is being shipped to. Be sure to choose the shipping option that is right for you at check-out. In the event that we are unable to fill your order, you will be alerted that the item is on backorder, with an updated expected shipping date.

Usage

Is Gynie easy to use?
Gynie is very simple to use. Gynie has two small arms that you place inside the vagina, just like a tampon. Find a comfortable place to lay down, your bed, sofa, or yoga mat. Keep one hand on the handle at all times to maintain stability. Gently squeeze the arms together tightly, you will feel how the arms close, you can assist with your hand by helping to squeeze the handle together.

Gynie Advanced links to the Gynie app to track your workouts, show resistance levels, and add fun variations on workouts. Designed by a woman, Gynie has been tested and approved by women of all ages and physical ability.

How do I clean my Gynie?
Gynie is made of FDA recognized, medical grade silicone. It is waterproof and cleans easily with mild soap and water.
How will I know if I'm gaining strength?
As training on one level gets easier, you know you have gained strength. It is recommended that you move up to the next level to continue building strength. Gynie has three different weight levels. Using the Gynie app will help you keep track of progress and you will see the noticeable improvement. You should see and feel signs of improved deep core strength, better support of your bladder and bowels, and an increase in sexual intensity due to greater blood flow.
How long before I see results?

With consistent and proper training, you can expect to feel some change in as little as 3 weeks. On average it can take 6-8 months of proper and consistent training to reach optimal results.

What is proper positioning for Gynie?

To begin, find a private, comfortable place. Start by laying down on either a bed, yoga mat, or alike – tilt yourself slightly upward. Lay on your back with your knees bent and legs relaxed. Make sure your back is propped up so you can reach holding your hand on the handle comfortably at all times.

I can't squeeze any of the resistance springs what do I do?

Try using Gynie without the springs! There is still resistance in using the device by itself.

I am unable to close the Gynie sleeves all the way?

Keep training, you will get there. Your training is still valuable even if you only close the sleeves partly. Any movement in the sleeves is beneficial.

The sleeves do not open up inside of me?

Try a higher resistance spring, to help open up, giving you the opportunity to get some range of motion.

I can barely notice any range of motion?

Every woman’s anatomy differs. Some women are able to open and close the device further than others. If you are finding that your range of motion is as little as ½ inch to ¾ inch, that is still progress. Although it is a very subtle movement, that is still training your PC muscle. A little goes a long way!

How do I know if the sleeves are moving or not?

In the Connected version, the app will show you on the screen the movement. If you have the Original version, you can try and put a finger in between the sleeves inside the handle part. When the finger feels like it is getting squeezed, then you are contracting the PC muscle.

I can’t complete the recommended amount of repetitions, what do I do?

At Gynie, we encourage you to complete what you feel is possible. The recommended amount of repetitions is to be used as a guide. Your main focus should be on improving on your own personal best!

It feels difficult to pull Gynie out?

Twist the Gynie side to side and slowly remove Gynie, this way you avoid any back suction.

Gynie Connected 

How do I charge Gynie Connected?

Simply place Gynie onto the charger and plug it into a USB port. Gynie will fully charge within 1-2 hours. A fully charged Gynie will run for approximately 5- 6 weeks with recommended use.

How long does the Gynie Connected battery last without recharging?

The battery will fully charge within 60 minutes. A fully charged Gynie will run for approximately 5-6 weeks with recommended use.

While using Gynie Connected am I exposed to radiation?

Gynie Connected uses its technology and Bluetooth sensor outside of the body, which aids in less exposure to radiation. On the other hand, Gynie Original offers a non-Bluetooth version for the user that wishes to avoid any radiation exposure.

Is Gynie Connected compatible with my phone?

Gynie Connected is compatible with both iOS and Android devices. Make sure that Bluetooth is turned on before connecting to the app.