Frequently Asked Questions
What does a strong PC muscle look like?
Within our core is the PC (PuboCoccygeus) Muscle – essential to achieving full body fitness, this muscle acts as a sling to hold pelvic organs in place. The PC Muscle is one of the most versatile muscles in our entire body.
What makes Gynie different than other kegel training devices?
Gynie has a unique, patented system for training the PC muscle. It is the only device on the market that uses eccentric and concentric movement to train your muscle. Think of it like a bi-cep curl. Both raising and lifting the weight is beneficial in building strength. Gynie also has three different levels to accommodate each individual’s starting ability and progression. This is often referred to as Kegel training, pelvic floor training, or vaginal exercise. Gynie is a Class II FDA registered Medical Device.
Why use Gynie instead of regular kegels workouts?
What is Gynie made out of?
Can I share Gynie with a friend?
Is Gynie safe to use during pregnancy?
Every pregnancy and woman is unique, make sure to consult your qualified medical professional before use. We recommend waiting 6 weeks after birth to resume use of your Gynie and do so slowly. Having a strong PC muscle is of very high importance during pregnancy and labour, consult with your personal ObGyn or midwife before using Gynie when pregnant. Gynie is a Class II FDA registered Medical Device.
Can I use Gynie with an IUD or other contraceptives?
If I have a pelvic condition, prolapse, pelvic pain, urinary incontinence, can I use the Gynie?
What is your return policy?
Gynie is an intimate product so we cannot accept returns. If you are having difficulty connecting Gynie Advanced with the app please get in touch with our customer service. We will be happy to help! If you receive a broken package we will exchange it. Please see our return policy here.
Is my information kept confidential?
When will I receive Gynie after ordering?
Gynie ships from our warehouse within 1-2 business days. Delivery dates can vary depending on which country and state your order is being shipped to. Be sure to choose the shipping option that is right for you at check-out. In the event that we are unable to fill your order, you will be alerted that the item is on backorder, with an updated expected shipping date.
Is Gynie easy to use?
Gynie Advanced links to the Gynie app to track your workouts, show resistance levels, and add fun variations on workouts. Designed by a woman, Gynie has been tested and approved by women of all ages and physical ability.
How do I clean my Gynie?
How will I know if I'm gaining strength?
How long before I see results?
With consistent and proper training, you can expect to feel some change in as little as 3 weeks. On average it can take 6-8 months of proper and consistent training to reach optimal results.
What is proper positioning for Gynie?
To begin, find a private, comfortable place. Start by laying down on either a bed, yoga mat, or alike – tilt yourself slightly upward. Lay on your back with your knees bent and legs relaxed. Make sure your back is propped up so you can reach holding your hand on the handle comfortably at all times.
I can't squeeze any of the resistance springs what do I do?
Try using Gynie without the springs! There is still resistance in using the device by itself.
I am unable to close the Gynie sleeves all the way?
Keep training, you will get there. Your training is still valuable even if you only close the sleeves partly. Any movement in the sleeves is beneficial.
The sleeves do not open up inside of me?
Try a higher resistance spring, to help open up, giving you the opportunity to get some range of motion.
I can barely notice any range of motion?
Every woman’s anatomy differs. Some women are able to open and close the device further than others. If you are finding that your range of motion is as little as ½ inch to ¾ inch, that is still progress. Although it is a very subtle movement, that is still training your PC muscle. A little goes a long way!
How do I know if the sleeves are moving or not?
In the Connected version, the app will show you on the screen the movement. If you have the Original version, you can try and put a finger in between the sleeves inside the handle part. When the finger feels like it is getting squeezed, then you are contracting the PC muscle.
I can’t complete the recommended amount of repetitions, what do I do?
At Gynie, we encourage you to complete what you feel is possible. The recommended amount of repetitions is to be used as a guide. Your main focus should be on improving on your own personal best!
It feels difficult to pull Gynie out?
Twist the Gynie side to side and slowly remove Gynie, this way you avoid any back suction.
How do I charge Gynie Connected?
Simply place Gynie onto the charger and plug it into a USB port. Gynie will fully charge within 1-2 hours. A fully charged Gynie will run for approximately 5- 6 weeks with recommended use.
How long does the Gynie Connected battery last without recharging?
The battery will fully charge within 60 minutes. A fully charged Gynie will run for approximately 5-6 weeks with recommended use.
While using Gynie Connected am I exposed to radiation?
Gynie Connected uses its technology and Bluetooth sensor outside of the body, which aids in less exposure to radiation. On the other hand, Gynie Original offers a non-Bluetooth version for the user that wishes to avoid any radiation exposure.
Is Gynie Connected compatible with my phone?
Gynie Connected is compatible with both iOS and Android devices. Make sure that Bluetooth is turned on before connecting to the app.