Frequently Asked Questions

Learn more about strengthening and using the Gynie device in our Gynie-Pedia/Education section.

What does a strong PC muscle look like?

                   

What is Gynie made out of?

Gynie is made from high quality, FDA recognized, medical grade silicone. It is safe for use and easy to clean with mild soap and water. Gynie is a Class II FDA registered Medical Device.

What makes Gynie different than other kegel training devices?

Gynie has a unique, patented system for training the PC muscle. It is the only device on the market that uses eccentric and concentric movement to train your muscle. Think of it like a bi-cep curl. Both raising and lifting the weight is beneficial in building strength. Gynie also has three different levels to accommodate each individual’s starting ability and progression. This is often referred to as Kegel training, pelvic floor training, or vaginal exercise. Gynie is a Class II FDA registered Medical Device.

How do I clean my Gynie?

Gynie is made of FDA recognized, medical grade silicone. It is waterproof and cleans easily with mild soap and water.

How long before I see results?

Training with your Gynie at least 3 times a week for 3 weeks should start to yield noticeable results. When training becomes easy, be sure to move up the next level for even greater PC muscle strength!

How will I know if I'm gaining strength?

As training on one level gets easier, you know you have gained strength. It is recommended that you move up to the next level to continue building strength. Gynie has three different weight levels. Using the Gynie app will help you keep track of progress and you will see the noticeable improvement. You should see and feel signs of improved deep core strength, better support of your bladder and bowels, and an increase in sexual intensity due to greater blood flow.

Why use Gynie instead of regular kegels workouts?

Since the PC muscle is internal it is difficult to know exactly how to isolate and build it. The goal is to squeeze and draw the muscle upward, on the inside. Often women end up tightening the abdominals and the glut muscles as well or instead. This is ineffective in toning the PC muscle. Studies show that approximately 3 out of 4 women do kegels incorrectly and ineffectively. With Gynie, you can’t go wrong. Gynie was designed to specifically isolate the PC muscle and develop it, using both eccentric and concentric motion for ultimate inner strength. Gynie is the fastest way to strengthen your PC muscle.

Can I share Gynie with a friend?

No, Gynie is a personal device and should be used by one person only to keep it hygienically safe. To receive a discount code to purchase a second device (or one for your friend), email us at buy@gynie.com.

Is Gynie safe to use during pregnancy?

Every pregnancy and woman is unique, make sure to consult your qualified medical professional before use. We recommend waiting 6 weeks after birth to resume use of your Gynie and do so slowly. Having a strong PC muscle is of very high importance during pregnancy and labour, consult with your personal ObGyn or midwife before using Gynie when pregnant. Gynie is a Class II FDA registered Medical Device.

Can I use Gynie with an IUD or other contraceptives?

Yes, Gynie is safe to use with contraceptives like an IUD. Both Gynie Basic and Gynie Advanced are made of FDA recognized material, with no exposed parts. Gynie Advanced has a bluetooth sensor that is placed in the handheld handle part which never enters into the body. Gynie is the only Bluetooth connective device on the market that has the bluetooth sensor placed outside of the body at all times, making Gynie the safest product on the market.

If I have a pelvic condition, prolapse, pelvic pain, urinary incontinence, can I use the Gynie?

If you have a pelvic condition we recommend you consult your qualified medical professional before using Gynie. In some cases strengthening the PC muscle can help tremendously, but all woman are unique so if you have any health concerns we recommend consulting with your health provider first. Gynie does not make any medical claims to cure or treat any diseases or dysfunctions. Gynie is a Class II FDA registered Medical Device. 

What is your return policy?

Gynie is an intimate product so we cannot accept returns. If you are having difficulty connecting Gynie Advanced with the app please get in touch with our customer service. We will be happy to help! If you receive a broken package we will exchange it. Please see our return policy here.

Is my information kept confidential?

Yes, your information is confidential, including all payment and credit card information. We do not share your personal details with anyone, including third parties. For more information, please read our Privacy Policy.

Is Gynie easy to use?

Gynie is very simple to use. Gynie has two small arms that you place inside the vagina, just like a tampon. Find a comfortable place to lay down, your bed, sofa, or yoga mat. Keep one hand on the handle at all times to maintain stability. Gently squeeze the arms together tightly, you will feel how the arms close, you can assist with your hand by helping to squeeze the handle together.

Gynie Advanced links to the Gynie app to track your workouts, show resistance levels, and add fun variations on workouts. Designed by a woman, Gynie has been tested and approved by women of all ages and physical ability.

How do I charge Gynie Connected?

Simply place Gynie onto the charger and plug it into a USB port. Gynie will fully charge within 1-2 hours. A fully charged Gynie will run for approximately 5- 6 weeks with recommended use.

When will I receive Gynie after ordering?

Gynie ships from our warehouse within 1-2 business days. Delivery dates can vary depending on which country and state your order is being shipped to. Be sure to choose the shipping option that is right for you at check-out. In the event that we are unable to fill your order, you will be alerted that the item is on backorder, with an updated expected shipping date.

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If we didn’t answer all of your questions, feel free to drop us a line anytime.