Privacy Policy

PRIVACY POLICY

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. 

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

PERSONAL DATA

Personal data is information relating to an “identified” person or an “identifiable natural person”. An “identifiable natural person” is one who can be identified, directly or indirectly, in particular reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Sensitive personal data includes, but is not limited to, personal data which reveals racial or ethnic origin, and data concerning health or sex life and sexual orientation.

We may collect and process various types of personal data, sensitive personal data and other information from you when you use our Platforms, and when you correspond with us by phone, email or otherwise. The type of data collected, and the manner in which such data is collected, will vary depending on how you use our Platforms and whether or not you have consented for us to collect certain types of data from you.

By using our Platforms, and/or using our products or services in conjunction with our Platforms, you are agreeing for us to collect and process the personal data provided as part of that process, for the purposes made clear to you at that time.

The personal data we collect from you may be held on paper or on a computer or other media, and is subject to certain legal safeguards specified in the Act and the Regulation and under certain applicable United States federal and state laws and regulations (collectively the “Legislation”.

HOW WE COLLECT PERSONAL DATA

Personal data and sensitive personal data may be collected by us actively and passively. The specific types of personal data we may collect from you, and the manner in which such data may be collected, includes:

1) Necessary Data. This is data we must collect in order to activate, and provide you with access to, your Platform account, as well as to enable you to access and use your account across multiple devices, to enable you to delete personal data when you wish, and/or for us to fulfil any order for products or services you place through the Platforms. We may also use Necessary Data for the purpose of providing you with information about similar products and services we provide.

Necessary Data includes, but is not limited to, your name, email address, your login information, billing address and delivery address.

Necessary data will be collected by us when you fill in and submit the relevant form through the Platforms which contains that data.

2) Optional Data. This data includes information which is not necessary for us to collect but which you actively choose to provide to us (“Optional Data”).

Optional Data includes, but is not limited to, your age, your reasons for using the Platforms or product and the number of children you have. We may also use Optional Data for the purpose of analyzing your requirements as a consumer and providing you with information about other products and services we provide which may be of interest to you.

Optional Data will be collected by us when you submit an account registration form through the Platforms which contains that data.

You may be able to actively provide us, at any time in the future, with additional Optional Data if you choose to do so. We will collect and use that data in accordance with these terms.

3) Product Data. This data is passively collected by us in the course of you using our products in conjunction with the Platforms (“Product Data”). On collection, all Product Data is anonymized. We are unable to identify you as a user from viewing Product Data. We do, however, have the ability to re-identify Product Data where permitted by applicable law, and may do so in exceptional circumstances, for example, if there is a need for us to identify you for the purpose of product recall.

Product Data includes, but is not limited to, data relating to your performance and workouts with Gynie. We may also use Product Data for the purpose of analyzing your requirements as a consumer and providing you with information about other products and services we provide which may be of interest to you.

Your use of our products in conjunction with the Platforms will produce data about your use of that product. Such data may include, for example, data concerning your individual workout performance, and data about your workout performance over time. Such data is collected by us at the time that it is transmitted to the Platforms.

4) Platform Data. This data is passively collected by us in the course of you using and browsing the Platforms (“Platform Data”).

Platform Data includes, but is not limited to, your device’s Internet Protocol (IP) address, web cookies, browser type and version, the pages of our Platforms you visit, the amount of time spent on each page of our Platforms, time zone settings, the time and date of your visit and the operating system or platform you use, information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Platforms (including date and time), any products you have viewed or searched for, page response times, download errors, length of visits to certain pages within the Platforms, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Platform Data is collected by us when it is transmitted to us during or after your use of the Platforms. Such data may or may not be anonymized and will be used as further described in paragraph 6 below.

HOW WE USE YOUR PERSONAL DATA

We may use Necessary Data for the purpose of fulfilling an order or contract placed through our Platforms, or for the purpose of creating your personal user account in order for you to gain full accessibility to the Platforms. For instance, when purchasing on our website you provide us with your phone number which will help our courier fulfill your order.

Part of our mission is to contribute towards medical, scientific and statistical research to improve understanding of how smart technology can improve women’s lives. To this end, we may use Optional Data for the purpose of understanding how and why customers use our Platforms and products with the aim of improving them or tailoring them more effectively.

 We may also use your Product Data for this purpose. We use Product Data in order for you to use the products and platforms to their full potential by tracking your usage and to analyze our customers’ likely wants and needs in respect of the products and services we provide.

 Only you may see that your Product Data is linked with your account; all Product Data will be anonymized when viewed by us and any other third parties. No individual users’ Product Data is shared with third parties, rather only amalgamated product data and the results of our research and analysis using this amalgamated data is disclosed. The only exception will require you to provide us with explicit permission to access and assess your Product Data in order to resolve a problem you are having with the product. We will not be able to do this without your permission.

 We may use Platform Data for the purpose of understanding how our customers’ behave in order for us to develop or optimize:

HOW THE PLATFORM WORKS FOR YOU

 the information and services provided to you through our Platforms; and the effectiveness of our online advertising and branding.

All personal data we collect and process is stored on our secure servers in accordance with reasonable security practices.

 We do not store any credit card or banking details. Payments on our Platform are processed through third party payment providers that include Stripe, Klarna, and Paypal that are unconnected to our Platform. Please refer to their terms and conditions and their privacy policy for more details on their service, how your payments are processed and how they collect and use your payment information.

YOUR RIGHTS AND OUR OBLIGATIONS

Consent

We will generally process your personal data with your express written consent. We may also process your personal data in accordance with this Privacy Policy if permitted under applicable Legislation For example, we may be able to legally control and process your personal data without your express consent for direct marketing purposes, if doing so is in the public interest, where it is necessary for performance of a contract, or if we must do so in order to comply with a local or national law. We may also process your personal data without your express written consent if we have a legitimate interest in doing so, for example, for some internal administrative purposes, or for the purpose of ensuring electronic information security. 

If we are controlling and processing your personal data on the sole basis of having your consent to do so, we must gain separate consents from you in respect of each distinct type of processing operation.

Where we are processing your personal data on the basis of you having given us your consent to do so, you do have the right to withdraw that consent at any time, but this will not affect the lawfulness of processing prior to the withdrawal of such consent. You can exercise your right to withdraw consent to processing at any time by contacting us via contact@gynie.com.

 DATA RETENTION, ERASURE AND RECTIFICATION

The personal data we collect from you will be stored and retained by us for the length of time that you maintain a user account with us in respect of the Platforms. We may also retain such data for a reasonable period of time following deactivation of your user account for the purpose of enabling you to reactive your user account more easily, or for any period of time as required by applicable law.

You also benefit from the right to erasure (also known as the ‘right to be forgotten’). This means that you have the right to request us to erase personal data we hold about you, and that we should erase such data without undue delay, provided that you are able to demonstrate one of the following to us:

(a) that our processing of the personal data is no longer necessary in relation to the purpose for which it was collected;

(b) that you withdraw your consent to the processing and there is no other legal ground for us to continue to process the data;

 (c) that you object to the processing under regulation 21 of the Regulation and there are no overriding legitimate grounds for processing;

 (d) that the personal data must be erased in order to comply with a national legal obligation; or

 (e) the personal data in question belongs to a child under the age of 16 and no consent is given or authorized by the holder of parental responsibility over the child.

You also benefit from the right to rectify inaccurate personal data we hold which relates to you (also known as the “right to rectification”). This means that, taking into account the subject of the processing, you shall have the right to have incomplete personal data completed. You can exercise your right to rectification by contacting us via contact@gynie.com.

CHILDREN’S POLICY

 The goods and services provided through our Platforms are not marketed to, and should not be used by, anybody under the age of 18.

 We do not knowingly collect personal data from children under the age of 18. In the event that we discover that a child under the age of 18 has provided us with personal data, we will delete such data from our servers unless consent is given or authorized by the holder of parental responsibility over the child.

USE OF THIRD PARTY PLATFORMS:

 Our Platforms use Google Analytics, a web analytics service offered by Google Inc. Google Analytics will make use of small pieces of data, known as cookies, which can be used to track and analyze the manner in which you use and operate our Platforms. Such data will be transferred to, and stored on, a server in the USA operated by Google, Inc. Google, Inc. may transfer this data to third parties where required by law, or other third party processors used by Google, Inc. You may prevent cookies from being stored in relation to your visit to, and use of, our Platforms but do please be aware that this may negatively impact upon the way in which the Platforms work.

CALIFORNIA CONSUMER RIGHTS

 Under California Civil Code Section 1798.83, California residents have the right to obtain: (a) a list of all third parties that we may have disclosed your personal information to within the past year for direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain such information, please email your request tocontact@gynie.com

CHANGES TO THIS POLICY 

 We reserve the right to change this policy at any time. Where appropriate, we will notify you, as a data subject, of those changes by email. We recommend that you also regularly review this privacy policy for any changes.

CORNERS OR COMPLAINTS

If you have any concerns or complaints relating to this policy, its subject matter, or the manner in which we collect, control and/or process your personal data, please do let us know by sending an email to contact@gynie.com